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Marketing insights from one of Australia's leading Professional Services Marketing Specialists, Rebecca Wilson, Stretch Marketing's Principal Marketing and Business Development Consultant.

Category Archives: Featured

A Celebration for Every Customer

... I walked into a store today, crammed with people.... The vibe was hot, full of folks lusting after technology, gathering trying and buying new tools and toys. But there was one thing that stopped me in my tracks. Mid way through my purchase process, which was fairly un-exciting, everyone stopped what they were doing all over the store, literally hundreds of people, and started applauding with vigour. The whole store erupted into cheers... Find out why, and read three important tips for how you can create a similar vibe for your business here....
Also posted in Customer Experience, Professional Services Marketing | Tagged , , , , , , , , , , , | Leave a comment

Neglecting Old Relationships is Wasting Time and Money

How many times have old relationships passed you by? Did you realize that in allowing relationships to age and die you are quite literally throwing away your marketing efforts and money, and creating more difficult, more expensive marketing work for the months and years ahead.
Also posted in Business Development, Client Relationships, Professional Services Marketing | Tagged , , , , , , , , , , | 1 Comment

One Client or One Service – What is the Best Strategy?

Is it better to build a business that provides multiple complimentary services to several key clients on an ongoing basis, … or a business that provides one service to many clients, turning them over regularly?” It is an important question that goes right to the bottom line of your business, and should underpin how you function as a service provider, employer and channel partner.
Also posted in Business Development, Client Relationships, Professional Services Marketing | Tagged , , , , , , , , , , , , , , , | Leave a comment

Selling Your Services is Selling Yourself! 5 Tips for Building Trust!

Most professionals loathe to admit to themselves that selling their services is selling themselves. We are our own products, and no matter how good our technical skills and experience are, clients still fall back on trust as one of their key reasons for buying from us.
Also posted in Marketing, Professional Services Marketing | Tagged , , , | 1 Comment

Are you Using Linkedin Effectively?

More and more business professionals are using Linkedin to connect and reconnect with contacts and market themselves. But some of my clients have confided with me of late that they feel like they are being left behind, and need a quick lesson in Linkedin to keep them at the cutting edge. Linkedin is the most “B2B” oriented of the social networks, and unlike other sites like Facebook and Twitter, it allows you to maintain your professional profile and connections all in one place, but doesn’t pollute your business image with your private life. It has more than 70 million registered users, from over 200 countries.
Also posted in Business Development, Client Relationships, Communications, Professional Services Marketing, Social Networking, Technology | Tagged , , , , , , , , , , , , | 1 Comment

What Makes a Tender Response “A Winner”?

Do you nail every tender response you write? Perhaps you wonder how you could improve your tender and submission writing and increase your chances of winning? Here's a few tips on how to make your tender response "a winner".
Also posted in Business Development, Communications, Tender Writing | Tagged , , , , , , , , | 1 Comment

Discount or Die? Fighting the Hungry Piranhas

Competition is fierce for Professional Services firms at the moment. With government work abating, little capital flowing into private property markets, and the mining and infrastructure sector “on hold”, less money is finding its way down the food chain to the consultants that provide services to our core industries. Businesses are now discounting for survival. The piranhas are out and high quality customer relationships are now critical. More critical than ever.
Also posted in Client Relationships, Professional Services Marketing | Tagged , , , , , , , , , | 5 Comments
  • Rebecca Wilson

    My tale is an unusual tale of a Marketer, who has worked in many businesses across many industries at all levels (marketing management, implementation & operations).

    I have seen how the small picture (customer experiences), meets the big picture (marketing strategy), and understand how to use all tools in the marketing kitbag (both traditional and technological) to ensure that your business grows solid ROI through the most effective marketing possible.

    Founder and MD of growing Professional Services Marketing firm, Stretch Marketing,I keep myself on the cutting edge of business trends, digesting technology changes, Internet forces, industry challenges and business opportunities on a daily basis. Myself, and the Stretch Marketing team learn constantly so you can access smart marketing and communications thinking locally, and nationally, whenever you need it.

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