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Marketing insights from one of Australia's leading Professional Services Marketing Specialists, Rebecca Wilson, Stretch Marketing's Principal Marketing and Business Development Consultant.

Category Archives: Marketing

Give Great Service: Don’t Spread Your Firm Too Thin

No one builds a relationship with a client with the intention of providing poor client service, but every now and then a poor service culture will develop right underneath your nose. Many businesses in a rapidly changing economy, or with a growing customer base, fail to scale resources to meet new demands and lose focus of the importance of maintaining a quality client service culture. Here’s 3 quick tips to ensure you can maintain a quality client service culture within your firm
Also posted in Business Development, Client Relationships, Professional Services Marketing | Tagged , , , , , , , , , , | 1 Comment

Selling Your Services is Selling Yourself! 5 Tips for Building Trust!

Most professionals loathe to admit to themselves that selling their services is selling themselves. We are our own products, and no matter how good our technical skills and experience are, clients still fall back on trust as one of their key reasons for buying from us.
Also posted in Featured, Professional Services Marketing | Tagged , , , | 1 Comment

Looking Different

As a consultant in a professional services business, it is very easy to look “the same” as everyone around you (and many people spend years trying to do so), but to succeed, and I mean really succeed, you have to stand out from the crowd. This is something most consultants are resistant to do, as it feels unnatural to stand up and be counted as different. But different isn’t always a bad thing.
Also posted in Blogging, Client Relationships, Communications, Media, Professional Services Marketing, Social Networking | Leave a comment

Marketing By Accident: No Thanks!

Some businesses sputter along from month to month, doing just enough marketing to make ends meet by pure accident. Others take a proactive approach to their marketing and communications and business development and find themselves in the fortunate position of being able to choose their customers.
Also posted in Professional Services Marketing | Tagged , , , , , , , | 2 Comments

Handling Branding Through Mergers and Acquisitions

The integration of brands, and the evolution of two firms into one co-operative company, is not a short or simple process, and will never be easy, but it can be logical, tactical and planned with precision. In this article we consider what happens when two big brands come together either through a merger or through an acquisition. And how the brand strategy of the resulting entity should be designed?
Also posted in branding, Professional Services Marketing | Tagged , , , | Leave a comment

Get Nimble, Get Hungry, Put your Energy to work

How nimble and able to adapt to change is your business? The bigger your business, traditionally, the slower it adapts to change in a marketplace, and the less likely is it to capitalise on rapid changes in trends and emerging opportunities. The advent of Internet-led technologies ensures that opportunity is everywhere, but people will only provide it to those with real vibrant energy, and the nimbleness to chase their market.
Also posted in Client Relationships, Communications, Professional Services Marketing, Social Networking | Tagged , , , , , , , , , , | Leave a comment

“We” did it

I am proud to say, “We did it”. Yes, “We” , the communities that make up Brisbane made my favourite little café of all time, into a nationally awarded, massively popular, boutique café success story. For the creation of a brand is a community activity. One that we all play a significant role in.
Posted in Marketing | Tagged , , , , , , , , , , , , , , | 1 Comment

Integrating Social Media for a Real ROI

Social Media is undoubtedly exciting, even fun. But it is not the marketing revolution many make it out to be. To be perfectly frank, Social Media is just another communication tool that you can use to elevate your business to “front of mind”. It is a very useful, and convenient tool. But it has its limitations too.
Also posted in Blogging, Social Networking | Tagged , , , , , , , | Leave a comment

Jessica Watson Sets Up A Hot Personal Brand

Jessica Watson dreamed a dream, planned her execution, then worked extremely hard to live it out, persevering through the discomfort and reality of her choices until the very end. It is a wonderful Personal Branding story that proves that "Anything really can happen!"... if you work hard enough to make it happen.
Also posted in Personal Branding | Tagged , , , , , , , , | Leave a comment

Creating Word of Mouth Scientifically

Why aspire to look like your competitors and deliver to industry standards when you can exceed and differentiate your business, creating Word of Mouth (WOM) Marketing scientifically thanks to this new research. It is easy to make your business stand out from the rest through your marketing and PR (and exemplary service delivery) but it involves breaking the mould, and stepping outside the order of expectations.
Also posted in Professional Services Marketing | Tagged , , , , , , , , | Leave a comment
  • Rebecca Wilson

    My tale is an unusual tale of a Marketer, who has worked in many businesses across many industries at all levels (marketing management, implementation & operations).

    I have seen how the small picture (customer experiences), meets the big picture (marketing strategy), and understand how to use all tools in the marketing kitbag (both traditional and technological) to ensure that your business grows solid ROI through the most effective marketing possible.

    Founder and MD of growing Professional Services Marketing firm, Stretch Marketing,I keep myself on the cutting edge of business trends, digesting technology changes, Internet forces, industry challenges and business opportunities on a daily basis. Myself, and the Stretch Marketing team learn constantly so you can access smart marketing and communications thinking locally, and nationally, whenever you need it.

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